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AI情报May 6, 2026AI情报
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Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time.

Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.

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Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time. Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.