Inteligencia IAMay 6, 2026Inteligencia IA
Artigo
Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time.
Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.
Editorial Data Cube AIFonte: LetsDataScience
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Brief da fonte
Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time. Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.
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