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AI 인텔리전스May 6, 2026AI 인텔리전스
기사

Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time.

Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.

AI 생성: 요약은 링크된 출처를 바탕으로 AI가 작성했습니다. AI 활용 방식

AI 생성출처: LetsDataScience
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출처 브리프

Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time. Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.