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Inteligencia IAMay 6, 2026Inteligencia IA
Articulo

Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time.

Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.

Redaccion Data Cube AIFuente: LetsDataScience
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Resumen fuente

Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time. Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.