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Inteligencia IAMay 6, 2026Inteligencia IA
Articulo

Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time.

Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.

Generado por IA: resúmenes redactados por IA a partir de las fuentes enlazadas. Cómo usamos la IA

Generado por IAFuente: LetsDataScience
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Resumen fuente

Canadian telecom Telus is using AI to modify the accents of overseas call center agents in real time. Labor groups criticize the practice as deceptive and demand mandatory disclosure to customers.